Jit Co., Ltd.

customer supportCUSTOMER SUPPORTJit product support dial Reception hours 9: 00-17: 00 0120-41-1630

Support information by productInformation on support information for each compatible printer manufacturer.

  • Epson product support information
  • Canon Product Support Information
  • Brother product support information
  • RICOH Ricoh compatible product support information

How to use AI chatbot

We will explain how to use Jit's help AI chatbot.
Example of "receipt of defects"I will explain how to operate it.

[Introduction ① The chatbot icon is here! ]

For PC
displayed in the lower right corner of the computer screen.
Can be used from any page
Smartphone
displayed in the lower right corner of the smartphone screen.
Can be used from any page

[Introduction ② Let's start the chatbot! ]

For PC
Please click the text part of the icon to start
Smartphone
Please press the icon to start

Explanation of how to operate the AI ​​chatbot -Take "receipt of defects" as an example-

  • STEP1

    ① Start the chatbot and select "About bugs".

  • STEP2

    (XNUMX) Reconfirm that the ink is compatible with your printer.

  • STEP3

    (XNUMX) Select the printer manufacturer.

  • STEP4

    ④ Select the ink model number.

  • STEP5

    ⑤ Select the content of the problem.

  • STEP6

    ⑥ I will show you how to solve it.
    Follow the instructions to operate the printer.

The explanation of AI chatbot is over.
I'm still learning AI, so I may not be able to respond.Please note.
If you do not receive a satisfactory answer, please contact JIT Customer Service.

Jit's Customer Relations Office provides a friendly service that turns your anxiety and dissatisfaction into peace of mind and a smile.
Jit's customer service office is open on weekends and holidays, and our knowledgeable professional staff will always be happy to answer your questions and concerns.I want to help customers in need, and I want them to be happy!The staff with a strong feeling will solve any problems. We have received many voices such as "easier to understand than anywhere else", "you can't wait by phone", and "you can solve it immediately".
It is the mission of the Jit Customer Relations Office to provide support so that customers can say "I'm glad I made it a Jit product!" With a smile.

  • From NS

    We will continue to use JIT ink because of its good support, reliable Japanese products, and financial support.

  • From TT

    I think the service is quick and very good.
    The price of the product is cheaper than the genuine product and it is very helpful.
    I would like to continue using JIT products in the future.

  • From SM

    I am very surprised to hear from you as soon as possible.I don't think there is any other company that can respond to such speed.
    Thank you all!

> Customer testimonials

Regarding acceptance of inquiries and consultations

FAQ

About product

  • 【All models】Is there any difference between JIT Recycled Ink and Genuine Ink? To A
  • 【All models】Can Jit Recycled Ink be used with genuine ink? To A
  • 【All models】Will the use of JIT Recycled Ink Affect the Printer? To A
  • 【All models】Even if the ink cartridge is replaced, it is not recognized and printing is not possible. To A
  • 【All models】The print will be faint or the colors will be printed differently. To A

To the list of frequently asked questions

Customer support related pageSee also here.

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