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Canon Product Support InformationCUSTOMER SUPPORT

Canon Product Support Information

  • 【C320/321/325/326/350/351/370/371/380/381】Even if the ink cartridge is replaced, it is not recognized and printing is not possible.To A
  • [C310/C311/C340/C341/C345/C346/C360/C361]Colors appear discolored when printedTo A
  • [C340B / C340C]I replaced it, but I get an error saying "There is no ink" and cannot use it.(When using TS5130 / TS5130S)To A
  • [C310 / C311 / C340 / C341 / C345 / C346]The blinking of the ink lamp does not disappear.To A
  • [C310BN / C311CN]I replaced it, but I get an error saying "There is no ink" and cannot use it.(When using iP2700)To A
  • [C340B / C340C]I replaced it, but I get an error saying "There is no ink" and cannot use it.(When using MG3630 / MG3530)To A
  • [C345BXL / C346CXL]I replaced it, but I get an error saying "There is no ink" and cannot use it.(When using TS3130 / TS3330)To A
  • I get an error saying "The type of printhead is different" and cannot use it.To A
  • [C310BN / C311CN]I replaced it, but I get an error saying "There is no ink" and cannot use it.(When using MP490 / MP493)To A
  • [C380381 XL series]It is not recognized even if the ink is changed.To A
  • [C310/C311/C340/C341/C345/C346/C360/C361 series]Are there any precautions to take when replacing the?To A
  • [C360 / C361 series]I replaced it, but I get an error saying "There is no ink" and cannot use it.(When using TS5330 / TS5430)To A
  • [C310/C311/C340/C341/C345/C346/C360/C361 series]E05 error/Error lamp flashes 5 times and cannot be used.To A
  • [C340B/C340C series]I replaced it, but I get an error saying "There is no ink" and cannot use it.(When using MG3130 / MG3230)To A
  • [C310/C311/C340/C341/C345/C346/C360/C361 series]The printout is not clear.To A

Support information by productInformation on support information for each compatible printer manufacturer.

  • Epson product support information
  • Canon Product Support Information
  • Brother product support information
  • RICOH Ricoh compatible product support information

Canon Product Support Information Related PageSee also here.

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