Customer Feedback | JIT Co., Ltd.

Customer ReviewsCUSTOMER'S VOICE

Posted on 2011.07.16

History: You have purchased IC1BK05 compatible JIT Recycled Ink for Epson.When I changed the ink, there were streaks and I couldn't print cleanly, so I called support.
Support provided guidance on head cleaning and arrangements for replacements, but since it did not improve, we temporarily took care of the printer itself.Since the target ink cartridge you returned could be printed normally with another printer, we judged that there was a problem with the printer itself and returned it after repairing it.
Letter from customer: 拝啓
We would like to express our gratitude to you for your continued support for the spring and cold weather.
In April of last year, due to my lack of knowledge about printers, I caused a great deal of trouble to the person in charge of support.
Thank you very much for that section.
I'm sorry that the time of gratitude was delayed due to the busy days that passed, but I took a brush to express my gratitude.
Thanks to you, I am having a good time every day.
As my son grows up, the number of photos I print increases, and while I feel happy, I am grateful to those who responded.
Thank you very much.
Last but not least, I pray for Jit's further development and happiness.
Best regards

Posted on 2010.05.17

History: You have purchased IC5CL06 compatible JIT Recycled Ink for Epson.When I changed the ink, it was faint and the print was not clean, so I called support.
When I shipped the replacement product on the same day and had it replaced, the replacement product was able to print cleanly.Support investigated the target ink cartridges that were returned and found that they were able to print normally, and sent a report to that effect.
Letter from customer: It's a severe cold weather, but how are you doing?
Thank you for sending us the analysis results of the returned ink cartridges the other day.
I didn't expect to be informed, so I was impressed by the polite response.
I was surprised at the sharpness of the sample photo printed with the ink cartridge that I returned as a defective product.
We send 120 ranch newspapers every other month to our product users, so we use a lot of ink.
The cost of ink is enormous, and I wanted to use an ink cartridge that was as cheap as yours.
If there is no problem with your product, I would like to continue using your ink cartridge.
Please continue to research and provide good products.
Thank you in advance.
It's still cold every day.Please love yourself.
Also, thank you for arranging a replacement ink cartridge this time.
We would like to thank you for your continued prosperity.