Customer Feedback | JIT Co., Ltd.

Customer ReviewsCUSTOMER'S VOICE

Posted on 2011.07.16

History: You used IC50 compatible JIT recycled ink for Epson.
When I set it in the printer, an error message "Unrecognized" was displayed and I could not use it, so I received a call.
When I shipped a replacement product on the same day and used it, I was able to print beautifully.The returned ink was able to be printed without any problems.
Letter from customer: It was very quick and I felt comfortable using it.Eco is an important part, so I would like to continue using your ink.

Posted on 2011.07.16

History: You have used Canon BC-71 compatible JIT Recycled Ink.
When I set it in the printer, an error message "Unrecognized" was displayed and I could not use it, so I received a call.
When I shipped a replacement product on the same day and used it, I was able to print beautifully.We have confirmed that the returned ink is defective.
Letter from customer: At first, I gave up thinking that it couldn't be helped because it was recycled, but when I asked the dealer, he said, "Mr. Jit is a solid company, so why don't you call me?"I was relieved to call Mr. Jit with that word.
The response of the woman who answered the phone was really good, and I was even impressed by the speed of the subsequent returns and exchanges.This kind of correspondence is wonderful.
I will continue to buy it without worry.Thank you very much.

Posted on 2011.07.16

History: You used Jit Recycled Ink compatible with Epson IC1BK13. I hadn't used the printer for about two years, so I couldn't print cleanly and received a call.
When I shipped a replacement product on the same day and used it, I was able to print beautifully.We have confirmed that the returned ink is clogged.
Letter from customer: The response was excellent, and the explanations and advice to me, who was a beginner of personal computers, were easy to understand, and I was deeply moved by the fact that they responded immediately.We pray for the continued development of your company.Thank you very much.

Posted on 2011.07.16

History: You used Jit Recycled Ink compatible with Epson IC5CL06.When I was printing after changing the ink, suddenly I couldn't print cleanly, so I called support.
When I shipped the replacement product on the same day and used the replacement product, I was able to print beautifully.The returned ink could not be evaluated because there was no ink remaining.
Letter from customer: The point of "recycling" matches the times, and I hope that you will continue to do your best.We are grateful for the quick response to this case as well.

Posted on 2011.07.16

History: You have purchased BCI-24Color compatible JIT Recycled Ink for Canon.When I changed the ink, the ink did not come out, so I called the support dial.The support provided guidance on head cleaning, etc., but it did not improve, so we shipped a replacement product on the same day, but we received a notification that the same symptoms would occur even if the replacement product was set at a later date.I decided that the cause was the wear of the printer head, and when I replaced the head, I was able to print cleanly with the same ink cartridge.
Letter from customer: Please excuse me.
We apologize for any inconvenience caused regarding the printer.
Thank you very much for your kind processing since I purchased recycled ink.
I am deeply grateful.
In the future, the whole family will love your products.
Thank you to the person in charge for your consideration this time.
Please give my best regards to the bosses of the company.
We pray for your continued prosperity.
First of all, hurry up to thank you
Best regards