Jit Co., Ltd.

Customer ReviewsCUSTOMER'S VOICE

Customer Feedback We will introduce the correspondence report at the support center and the letter received from the customer.

Online sales example of customers living in Oita prefecture

Posted on 2012.01.17

History
You purchased JIT-HQE506P at JIT STORE Rakuten Ichiba.

He sent me the following news and a book.
Letter from customer
I received your order and was very impressed with your polite documents.
The smiles of the employees in the photo were also very bright, and I received a good image.When ordering online, I was very pleased with the good response.
I am volunteering to make a family, but I came across a good book, so I sent it to you, hoping that everyone could read it even during lunch break. (Please forgive me for being rude.)
We pray for the health and peace of all of you.

Postcards from customers who wish to remain anonymous

Posted on 2012.01.10

History
You purchased IC6CL32.
Letter from customer
Omission
 I am using your product IC6CL32.When I started using a computer, I used a genuine one, but the cost was ...If you were looking for another good product, you could come across your product.It is exactly the same as genuine.Same as the purity of the homepage!I changed to a compatible product of another company only once, but it was a mess.This product is absolutely useless.・ ・ It seems that compatible inks are available on the net, but I think that only your product can be trusted.We look forward to more reliable products in the future.Then I need more PR.I personally publicize it.Should be sold openly.as soon as
From Sapporo City Anonymous Hope

Support case for customers living in Miyagi prefecture

Posted on 2011.09.13

History
You have purchased a Canon BCI-9PGBK compatible JIT Recycled Ink.
When I opened it, there was an ink leak.
Letter from customer
I use it privately and it is very good, so I recommend using it at work as well.
It was my first time to leak ink, but it seems that the support system is in place, so I was relieved to offer a replacement.
When something happens, I think the way you handle it will determine your impression.I was saved because I recommended Mr. Jit because I had the exchange procedure done early.

Support examples for customers living in Yamanashi Prefecture

Posted on 2011.09.13

History
You used Jit Recycled Ink compatible with Epson IC50.
When I set it in the printer and printed it, an error was displayed, so I received a call.
When I shipped a replacement product on the same day and used it, I was able to print beautifully.We have confirmed that the returned ink is defective.
Letter from customer
What will you do when you call?I was thrilled, but I was relieved that you could send me a good product on the same day.
The response of the person who answered the phone was also good, and I thought I would continue to use JIT's ink from the next time.

Support examples for customers living in Fukuoka Prefecture

Posted on 2011.08.10

History
You used Jit Recycled Ink compatible with Epson IC32.
When I set it in the printer and printed it, it was printed with a strong bluish tint and could not be used, so I received a call.
When I shipped a replacement product on the same day and used it, I was able to print beautifully.The returned ink was able to be printed without any problems.

Letter from customer
We would like to thank you for your kind consultation and prompt response in case of trouble with the ink cartridge.Thanks to the advice, I think my symptoms have improved.I feel that it is better than before so far.We will continue to use your cheap and high quality products.Please do your best.

Customer Feedback Related PageSee also here.

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