Customer Feedback | JIT Co., Ltd.

Customer ReviewsCUSTOMER'S VOICE

Posted on 2016.12.09

History: Participated in a tour for companies
Letter from customer: I learned a lot.
Employees have a high sense of purpose and a very solid management policy
I felt that all the employees were thinking about the company and their colleagues.

Posted on 2016.12.09

History: Participated in a tour for companies
Letter from customer: I thought it was amazing that all the working people were polite and greeted me.
I felt that it was a company where each and every one of us could do our best, communicate with each other, and get along well.
Ideas and ingenuity are used everywhere, and we also want to imitate them.

Posted on 2016.10.10

History: This is a voice from a customer who contacted the Jit Customer Relations Office.
Letter from customer: Thank you for sending us a replacement as soon as possible.
I was able to use it without any problems.I was worried because it was my first time to purchase your product, but I was relieved that the staff in the counseling room responded well.
We will continue to use it in the future.

Posted on 2016.09.09

History: A customer pointed out that we were talking on the free space of the train, even though it was a place where calls were prohibited.
Letter from customer: 　Until now, I have misunderstood that free space is a place where you can make a phone call.I am very sorry for the unpleasant feelings and inconvenience caused to everyone who was there due to my carelessness and misunderstanding.

　Whether at work or in private, no matter where I was, away from the office or Yamanashi, I carried the company sign on my back and tried not to be embarrassed as a person.In addition, if I stay in this company, I always have a strong desire to grow as a person and to be a company that can be said to be a "git" with all my employees, and I am doing business with that in mind.Therefore, I also embroider JIT and names on my shirts.Nevertheless, we are very sorry to all of you and our employees who have made us feel uncomfortable due to this.

Originally, as a representative of the company, I have to take the initiative in showing it, so I will report at the morning assembly where all the employees gather on Monday, and I will try to prevent this from happening in the future.I'm really sorry.

Representative Director Masato Ishizaka

Posted on 2016.06.29

History: This is a voice from a customer who came to the factory tour as if he wanted to meet the NPO Jit.
Letter from customer: After learning about the origin of the company name, I felt that the philosophy had spread to every corner.
I was surprised at the good hospitality of the employees.
I was impressed by the fact that people with disabilities are able to liven up their lives and carry out economic activities as human beings.