Jit Co., Ltd.

Question detailsCUSTOMER SUPPORT

Epson product support information

The product chip may be damaged (including internal data) by impact.Please be careful when handling the product.Also, when installing the cartridge in the printer, poor contact may occur, so insert the cartridge straight.
If it does not work properly even if you reinsert it, please contact us.

[Kamainku Limited]Precautions before using ink

 

Please update the firmware
The printer contains software called firmware that controls the operation of the printer.
If this firmware version is old, an error may occur when setting the ink cartridge.
There is.We recommend that you update to the latest firmware on a regular basis.
The update method is described below.Please update before using our ink.

Connect the printer to your computer and turn on the printer and computer.
(XNUMX) Open the Internet from your computer and search for "printer name firmware".

(XNUMX) Click the page that says "Printer name driver".


④ Go down to the bottom of the page and click "Latest Firmware, Updater".

⑤ Click "I agree to the license and download" at the bottom of the page.

⑥ Open the downloaded file. If the following message is displayed, click "Yes".
Please select.

⑦ Please update according to the instructions of the opened file.

Please update using the above method.







If you have any questions, please click here Jit Customer Service Office (Tel:0120-41-1630 Please contact us from 9:00 to 17:00).

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