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[Brother LC3111/LC3117/LC3119 series]Even if ink is set, it cannot be recognized.
The firmware version may be out of date.
It can be improved by updating the latest firmware from Brother's official website.
Please check the details of the update method below.
In addition, although the operation method for Windows users is described, Mac users also
You can improve by the same procedure, so please check.
Before the update
If the printer is still displaying an error, the firmware cannot be updated.
You need to press the x button on the printer to clear the error.
If you press the × button, the display will switch to the one shown in the photo below.Please update the firmware after making the state shown in the picture below.
Details of firmware update method (via PC)
(XNUMX) Enter the printer name and firmware in the Internet search engine (yahoo, Google, etc.).
(XNUMX) Go to the page called "Software Download" that appears after searching.
③ Select the decision on the page.The above Windows version is automatically selected, so leave it unchanged.
Press the OK button.
④ Press the firmware update tool on the page.
⑤ Agree to the license and press the download button.
⑥ The file download will start, so click the save button.
Note: If you have security software installed on your computer, you may not be able to open the download file.
In that case, please temporarily release the security and download it.
⑦ Click the file picture from the taskbar at the bottom of the computer screen.
⑧ Open the download file displayed in the file.
⑨ Click the file you saved earlier to start updating.The installation will be completed in a few minutes.
(It may take tens of minutes depending on the communication status)
Note 1: If the download stops, there may be data waiting to be printed on the printer.
You can delete the print data by turning the printer and computer off and then on again.After deleting the print data
Please download again.
Note XNUMX: For printers with a fax function, downloading may not proceed while receiving fax data.
There is.When updating, please disconnect the telephone line connected to the printer before updating.
⑩ As soon as the update is completed, you can set the ink again to improve the error.
Details on how to update the firmware (via Wi-Fi)
If the printer is directly connected to a router, etc., you can update from the printer itself.If your computer and printer are connected via Wi-Fi, you cannot update using this method.
Please try the above update method.
(XNUMX) Touch the tool mark on the printer screen.
② Touch all menus on the screen.
③ Touch the product information.
④ Touch Update firmware.
⑤ Communication will start and the latest firmware will be updated automatically.
If you get an error when communication is not possible, please try the above update method via a personal computer.
(XNUMX) After the update is completed, reset the ink to eliminate the error.
If the problem persists after trying the above, please contact the Jit Customer Service Office (Tel::0120-41-1630 Please contact us from 9:00 to 17:00).