Jit Co., Ltd.

Question detailsCUSTOMER SUPPORT

Canon Product Support Information

The product chip may be damaged (including internal data) by impact.Please be careful when handling the product.Also, when installing the cartridge in the printer, poor contact may occur, so insert the cartridge straight.
If it does not work properly even if you reinsert it, please contact us.

[C340B / C340C]I replaced it, but I get an error saying "There is no ink" and cannot use it.(When using TS5130 / TS5130S)

 Our C340B / C341CThe usage is different from the genuine product. 　

Please check the usage below. (For TS5130)

         

For details, please refer to the included instruction manual.
If you have any questionsJit Customer Service Office 0120-41-1630Please contact us.

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