Jit Co., Ltd.

Question detailsCUSTOMER SUPPORT

Canon Product Support Information

The product chip may be damaged (including internal data) by impact.Please be careful when handling the product.Also, when installing the cartridge in the printer, poor contact may occur, so insert the cartridge straight.
If it does not work properly even if you reinsert it, please contact us.

[C310/C311/C340/C341/C345/C346/C360/C361]Colors appear discolored when printed

 If you see discoloration in the print while using our JIT-C311CN / C341C / C341CXL
Please try the following improvement methods.

Clean the inside of the printer
One possible possibility is that ink stains that have accumulated inside the printer will enter the ink cartridge ejection port.
The color may change.
After cleaning the inside of the printer, it may be possible to improve it by cleaning it.

The above picture is a picture of the inside of the printer on the far right when viewed from the front of the printer.You can see that there is ink stain in the center of the photo,
In this place, such dirt gradually accumulates as you use the ink cartridge.
This dirt may get inside the ink cartridge and cause discoloration of the ink.
There is a possibility that it can be improved by wiping it clean with a kitchen towel.

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