Jit Co., Ltd.

Question detailsCUSTOMER SUPPORT

FAQ

【All models】There is ink left inside the ink cartridge that says "There is no remaining ink". Is this a problem?

If you print with empty ink, it may cause the printer to malfunction.

In order to prevent the printer from malfunctioning, it is manufactured so that a display will appear when there is no remaining ink in the cartridge with some ink remaining.
In addition, the amount of ink remaining may differ slightly depending on the printer model and usage environment, but please note that the capacity recorded on the IC chip will be usable.

However, if "There is no remaining ink" is displayed even though there is a large amount of ink left, there is a possibility that the ink cartridge is defective, so the support dial (Phone 0120-41-1630) Please contact us.

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