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【All models】I replaced it with new ink, but the printer does not work
Take the following measures.
Are you using a compatible model?
Is your printer model number included in the compatible model column of the ink cartridge box you purchased?
Ink cartridges that are not compatible models cannot be used.
Some printers do not use ink cartridges of some colors.
If there is no mistake in the compatible model, proceed to the next.
For models with an IC chip
Applicable ink cartridge
家庭用インク：ECL45,E50,E59,E61/62,E65,E69,E70,E74,E75,E76,E78,E80,E81,E82,E90,E92,E93,E94,
EITH, ERDH, EKUI, EKAM.EMUG, EYTH, ESAT Series
Large format ink: E58, ESC1-70 series
家庭用インク：ECL45,E50,E59,E61/62,E65,E69,E70,E74,E75,E76,E78,E80,E81,E82,E90,E92,E93,E94,
EITH, ERDH, EKUI, EKAM.EMUG, EYTH, ESAT Series
Large format ink: E58, ESC1-70 series
One of the causes of not recognizing is the reading error of the IC chip attached to the ink cartridge.
It may be improved by removing the unrecognized ink cartridge from the printer and wiping the IC chip with a soft object.
The IC chip is attached to the side of the ink cartridge.
If the problem still persists, you may be able to improve it by turning off the printer and leaving the power cord unplugged for at least 6 hours.
For models without an IC chip
Applicable ink cartridge
E01 / E07, E02, E04, E08 series
E01 / E07, E02, E04, E08 series
The printer side of the ink cartridge is recognized by the ita spring installed in the head cartridge.
When the ink cartridge is attached to the printer, it comes into contact with the ita spring, and the ita spring comes into contact with the electrode part inside the printer to recognize that a new ink cartridge has been set. (Some models do not have itabane)
If the ita spring is deformed, it may not be recognized after replacing the new ink cartridge.If such a problem occurs, the printer will need to be repaired.
If the problem persists even after trying the above, there is a possibility that the ink cartridge is defective. Jit Customer Service Office (Tel::0120-41-1630 Please contact us from 9:00 to 17:00).