Jit Co., Ltd.

Question detailsCUSTOMER SUPPORT

FAQ

The product chip may be damaged (including internal data) by impact.Please be careful when handling the product.Also, when installing the cartridge in the printer, poor contact may occur, so insert the cartridge straight.
If it does not work properly even if you reinsert it, please contact us.

【All models】When I print a photo, the printed surface is smeared with ink or the ink does not dry and sticks to my hands.

Check the orientation of the printing paper.

Some papers used for printing have a fixed surface on which they can be printed.
If you print on the opposite side of the print surface, the print result may bleed or the ink may not dry.

Before printing, check the description on the paper and load the paper in the correct orientation.

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