Jit Co., Ltd.

Question detailsCUSTOMER SUPPORT

Canon Product Support Information

The product chip may be damaged (including internal data) by impact.Please be careful when handling the product.Also, when installing the cartridge in the printer, poor contact may occur, so insert the cartridge straight.
If it does not work properly even if you reinsert it, please contact us.

[C340B/C340C series]I replaced it, but I get an error saying "There is no ink" and cannot use it.(When using MG3130 / MG3230)

 Our product JIT-C340/C341 seriesThe usage is different from the genuine product.
If you do not follow the steps below,An error has occurred in the printer and it cannot be used.
We apologize for the inconvenience, but please follow the steps in the photo below to resolve the error.
In addition, When setting the ink, please do not hit the ink ejection port (the part where the white tape was attached).
If the ink ejection port is damaged, it may cause ink blurring or recognition failure.please note.

There is also a similar description in the instruction manual that comes with the product.Please also check it.

■Please follow the procedure below.

   

      

This completes the operation.
When replacing two at the same time, perform the operation of ⑦ twice.

If you have any questions 
JIT Customer Service Office 0120-41-1630 (Reception hours 9:00 to 17:00, also available on weekends and holidays)
Please contact


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